PATIENT SAFETY IS OUR NUMBER ONE PRIORITY!
Updated Protocols - COVID-19
At Potts Dental, we strive to go above and beyond in all that we do; our patients' safety is no exception. In light of the current concerns with COVID-19, our number one priority is the safety of you and your family when visiting our office. Please follow these easy steps prior to visiting us for your next appointment:
Arrival: Give us a call when you arrive for your appointment.
During your appointment: wear your mask.
As we navigate the changing national, state and local health regulations, we are proud that our existing safety and infection control protocols continue to exceed these guidelines. Regardless, we are consistently making improvements to your patient experience and we'd like to give you a preview of the additional safety measures you may notice at your next visit.
1. Pre-Appointment Protocols - Patients will be screened for a number of risk factors as well as receive a temperature check prior to their appointment to ensure the health and safety of all individuals inside our building.
2. Personal Protective Equipment - Patients will be asked to wear a mask in all non-clinical areas of the building. Clinical Team members will utilize all required PPE (including KN95 masks, face shields, gowns and head coverings) during dental procedures to ensure the safety of themselves and all other patients, and administrative team members will be wearing face masks as well.
3. Facility Cleaning and Upgrades: We clean every treatment room between patients per CDC guidelines, we will also be cleaning all surfaces of the office with enhanced medical grade disinfectants on a daily basis.
4. Best Hygiene Practices - Pre-appointment sanitizing rinses will be utilized to help neutralize the oral cavity prior to procedures.
5. Team Training - Our team is fully certified in Infection control and OSHA training on a regular basis and every member of our team will be fully trained on all additional precautions to ensure patient and team member's safety. We recognize dental procedures can bring enough anxiety on their own, but having a team that ls well trained on both clinical skills and safety, plays and integral role in making patients feel comfortable and earning their trust.